Terms & Conditions
Terms & Conditions – Car Relay Shippings
Welcome to Car Relay Shippings. These Terms & Conditions outline the rules, policies, and agreements that apply when you use our website and vehicle transportation services. By accessing our website, requesting a quote, or booking our services, you agree to these terms.
Please review the following terms carefully before using our Car Transport Bowling Green, KY services.
1. Agreement to Terms
By using the Car Relay Shippings website or purchasing our services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use our website or services.
2. About Our Services
Car Relay Shippings provides professional vehicle transportation solutions, including:
- Door-to-Door Auto Transport
- Enclosed Auto Transport
- Open Auto Transport
- State-to-State Car Shipping
We connect customers with reliable transportation solutions to help move vehicles safely and efficiently across the United States.
3. Quote and Pricing Information
All quotes provided by Car Relay Shippings are based on the details provided by the customer at the time of inquiry.
Final pricing may vary due to factors such as:
- Vehicle type and size
- Pickup and delivery locations
- Shipping distance
- Transport method selected
- Seasonal changes
- Fuel costs
- Carrier availability
- Changes in shipment details
Customers will be notified of any changes before transportation arrangements are finalized.
4. Booking Confirmation
A shipment is considered scheduled once the customer accepts the transportation terms, confirms vehicle details, and completes the required booking process.
Customers are responsible for providing accurate information regarding:
- Vehicle condition
- Pickup address
- Delivery address
- Contact details
- Special transportation requirements
Incorrect information may cause delays or additional charges.
5. Vehicle Preparation Requirements
Customers must prepare their vehicles before pickup by:
- Removing personal belongings
- Removing valuables and important documents
- Cleaning the vehicle for inspection
- Checking for existing damage
- Ensuring the vehicle is accessible
- Maintaining approximately one-quarter tank of fuel
- Disabling alarms or security devices
Car Relay Shippings is not responsible for personal items left inside the vehicle.
6. Inspection and Vehicle Condition
A vehicle inspection will be completed before loading and at delivery.
Customers should review the inspection report carefully and confirm the vehicle condition during pickup and delivery.
Any concerns regarding vehicle condition should be reported immediately after delivery.
7. Insurance Coverage
Car Relay Shippings works with professional carriers that maintain required licensing and insurance coverage.
Insurance protection applies according to the carrier’s policy terms. Customers may request information regarding available coverage before shipment.
Car Relay Shippings is not responsible for damages caused by events beyond reasonable control, including severe weather, road hazards, or natural disasters.
8. Delivery Estimates
Delivery dates provided by Car Relay Shippings are estimated and may change due to factors outside our control.
Possible causes of delays include:
- Weather conditions
- Traffic delays
- Mechanical problems
- Road closures
- Carrier scheduling
- Government restrictions
We always work to complete deliveries as safely and efficiently as possible.
9. Cancellation Policy
Customers who need to cancel or modify a shipment should contact Car Relay Shippings as soon as possible.
Cancellation terms may depend on:
- Shipment status
- Carrier assignment
- Pickup schedule
- Other transportation arrangements already completed
Additional charges may apply in certain situations.
10. Customer Responsibilities
Customers agree to:
- Provide accurate shipment details
- Be available during pickup and delivery
- Provide required documents
- Prepare the vehicle properly
- Communicate changes promptly
Failure to meet these responsibilities may result in delays or additional costs.
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes
- Submit false information
- Attempt unauthorized access
- Copy or misuse website content
- Interfere with website functionality
Car Relay Shippings reserves the right to restrict access for users who violate these conditions.
12. Third-Party Services
Car Relay Shippings may work with third-party carriers, partners, and service providers to complete vehicle transportation.
While we carefully select professional partners, we are not responsible for the independent policies or actions of third-party providers.
13. Privacy Policy
Your personal information is handled according to our Privacy Policy. By using our website and services, you agree to the collection and use of information as described in our privacy practices.
14. Changes to Terms & Conditions
Car Relay Shippings may update or modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revised effective date.
Customers are encouraged to review these terms periodically.